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RETURN/REVERSE PICKUPS :

  • As the Products are of Intimate nature, return/reverse pickups are only possible through “Self-Ship Mode”. We will not arrange for any reverse pickup.
Refunds

Applicable timelines for refunds

PAYMENT METHOD

Credit Card/Debit Card

Net Banking

Cash on Delivery

Cash on Delivery

REFUND METHOD

Credit Care/Debit Card

Net Banking Account

NEFT Banking Account

Credits

REFUND TIME-FRAME (POST RECEIPTS OF MERCHANDISE)

3-5 Business Days

3-5 Business Days

3-5 Business Days

2 Business Days

Note:

For damaged/ defective products, we will issue a refund only if the product cannot be repaired or replaced.

· The value of the credit coupon/refund to your account will be equal to the final amount paid by you (after discounts)at the time of purchase.

· In applicable cases, the courier return charges will be added to the amount.

· If you return an item because “you no longer need it”, we will not be required to refund the shipping charges.

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